Returns, unfortunately, is a reality in Ecommerce. It is also one of the biggest pain points for Customers. The Gold standard for Ecommerce is not only smooth deliveries but also smooth returns. If the entire process is without hassle, you can easily convert customers to Loyal ones with a big lifetime value.
Shipturtle has a robust flow where you can initiate a return shipment for any delivered order. The whole process is automated, giving you visibility to the tracking status of the Return parcel as well. Goods can be inspected at arrival at the warehouse and if found saleable, added to the available inventory.