Top Shopify Multi-Vendor Apps: Shipturtle vs Onport

One provides scalable solutions, whereas the other is restricted in terms of capabilities.

Both Shipturtle & Onport are used by entrepreneurs and businesses to manage their multivendor marketplaces on Shopify.

Shipturtle is the better alternative to Onport – More flexible, easier for vendors, and designed for real-world marketplace operations.

We spoke to merchants who migrated to Shipturtle from Onport. Here’s what they had to say.

Marketplace software overview

TRY SHIPTURTLE

Multivendor Expertise
Scalable Solutions
Seamless Integration
Reliable Partner

Criteria

Shipturtle

Onport

Overview

Platform Type: Multivendor marketplace plugin for Shopify, WooCommerce, Wix, and offline vendors
Vendor Onboarding: 3-step store sync with full onboarding support
Usability: Intuitive UI for merchants and vendors
Supported Countries: 50+ countries with dedicated WhatsApp group, responsive help center

Platform Type: Multivendor marketplace plugin for Shopify
Vendor Onboarding: Complicated store connection process with limited help
Usability: Steep learning curve, especially for vendors
Supported Countries: Primarily US/UK/Europe and basic customer service

Vendor Management

Vendor Dashboard: Dedicated, customizable dashboard
Multi-Store Support: Vendors with multiple stores supported (look out for successful examples here)
Vendor Commission Models: 5-level flexibility: Global, Vendor, Product, Category, Tag
Vendor Access Control: Granular permissions
Onboarding Help: Demo, walkthroughs, training

Vendor Dashboard: Available
Multi-Store Support: ❌ Limited support
Vendor Commission Models: ❌ Rigid setup
Vendor Access Control: Available
Onboarding Help: ❌ Minimal support

Payout Management

Payout Automation: Rule-based, fully automated
Payment Providers: PayPal, Stripe, Razorpay & Custom Bank Integration
Scheduled Payouts: Based on delivery/returns or frequency
Payout Logs & Reports: Available with filters

Payout Automation: ❌ Manual-heavy
Payment Providers: Stripe & PayPal
Scheduled Payouts: ❌ Basic support
Payout Logs & Reports: Available

Order Management

Centralized Order Dashboard: Full visibility and filters
Order Splitting: Automatically split by vendor
Shipping Charges Assignment: Define per vendor or keep with marketplace
Tax Configuration: Full control, including service tax on commission
Return & Refund Handling: Manual and automated workflows

Centralized Order Dashboard: Available
Order Splitting: Available
Shipping Charges Assignment: ❌ No flexibility
Tax Configuration: ❌ No setting for service tax
Return & Refund Handling: Available

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The Shipturtle Advantage

100%

Go live in 48 hours

5-10%

Revenue Boost viz. Webhooks for Sync

99.9%

Accurate Inventory Sync

400+

Modules for B2C/C2C Marketplaces

TRY SHIPTURTLE

Multivendor Expertise
Scalable Solutions
Seamless Integration
Reliable Partner

Criteria

Shipturtle

Onport

Product Management

Vendor Product Sync: Real-time sync with Shopify, WooCommerce, Wix, Squarespace, Etsy
Product Mapping & Control: Full control by merchant or vendor, auto-mapping
Product/Variant-Level Commission: Supported

Vendor Product Sync: ❌ Very difficult to connect and sync inventory
Product Mapping & Control: Limited customization options
Product/Variant-Level Commission: Supported

Security, Scalability & Support

Platform Security: GDPR compliant, secure APIs
Scalability: Enterprise-ready
Support Channels: WhatsApp, Email, AI Chatbot, Zoom
Response Time: <2 hours average

Platform Security: Secure
Scalability: Enterprise-level
Support Channels: ❌ Email only
Response Time: ❌ Reported delays

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Shipturtle lets you connect vendor websites, and automate listings, orders, shipping, payouts & much more. You can scale unlimited with open APIs for custom development.

Enjoy 14-day free trial to experience its benefits firsthand.

1000+ Marketplace Owners ❤ Shipturtle

I am so impressed every day that I work with the Shipturtle team.

"I am so impressed every day that I work with the Shipturtle team. I had a vision to launch a business that would include 3 different kinds of vendors: C2C sellers, small business vendors and on-demand printing/manufacturing vendors. I was starting completely from scratch... I launched my business last month and they have been phenomenal in their customer care and support... They have gone above and beyond to help me succeed. I highly recommend working with Shipturtle."

Nicole DeBoom

eNDe project, United States

Their customer service deserves 5 stars

"The team at ShipTurtle is professional and always willing to help when I need it. They have done a lot of custom work for me, and broke my expectations for their custom capabilities. I would recommend their platform over all other marketplace apps on Shopify. Lastly, their customer service team deserves 5 stars."

Jonathan Patterson

PRX Market, United States

They solved for my unique needs at an affordable price

"... ShipTurtle worked with me to determine and create custom solutions for my business and was upfront about any associated costs... their customer service is very responsive... the integrations and automatic shipping tracking functionalities are incredibly convenient and useful... "

Britney Gibilisco

Localee, United States

Migrating to Shipturtle from Onport is easy!

Bulk excel upload | Minimum time | 360° onboarding support

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