Singapore Specific Requirements
Building in Singapore requires specific integrations and compliance planning.
1. PayNow and GrabPay Integration
Singapore consumers expect seamless digital payments.
Your marketplace must support:
• PayNow
• GrabPay
• Credit and debit cards
• Apple Pay and Google Pay
• SGD currency processing
PayNow is widely used for peer to peer and merchant payments. It significantly reduces checkout friction.
For multi vendor marketplaces, you must also implement:
• Payment splitting
• Automated vendor payouts
• Commission deductions
• Escrow workflows if required
Settlement transparency is critical for seller trust.
2. GST Compliance
Singapore applies Goods and Services Tax on applicable goods and services.
Marketplace operators must:
• Determine GST registration thresholds
• Handle GST calculations at checkout
• Issue tax compliant invoices
• Track cross border GST obligations
• Maintain accurate financial reporting
If your marketplace facilitates transactions on behalf of vendors, tax responsibility frameworks must be clearly defined.
Clear accounting workflows prevent regulatory issues later.
3. Local Logistics Integration
Singapore’s small geographic footprint enables highly efficient logistics.
Common partners include:
• Ninja Van
• Lalamove
• J and T Express
• SingPost
Marketplace founders should integrate:
• Real time shipping rates
• Same day delivery options
• Tracking notifications
• Automated label generation
Because delivery expectations are high, your logistics integration must be reliable from day one.
4. Cross Border Enablement
Singapore acts as a trade hub for Southeast Asia.
Many marketplaces include:
• Cross border sellers
• Imported goods
• International shipping options
• Multi currency capabilities
If you plan to expand regionally, ensure your infrastructure supports scalable currency and tax frameworks.
5. High UX Standards
Singapore consumers are digitally mature.
They expect:
• Clean design
• Fast page load times
• Transparent pricing
• Clear return policies
• Professional seller dashboards
Poor user experience reduces credibility quickly.