Top Shopify Multi-Vendor Apps: Shipturtle vs Onport

One provides scalable solutions, whereas the other is restricted in terms of capabilities.

Both Shipturtle & Onport are used by entrepreneurs and businesses to manage their multivendor marketplaces on Shopify.

Shipturtle is the better alternative to Onport – More flexible, easier for vendors, and designed for real-world marketplace operations.

We spoke to merchants who migrated to Shipturtle from Onport. Here’s what they had to say.

TRY SHIPTURTLE

Multivendor Expertise
Scalable Solutions
Seamless Integration
Reliable Partner

Criteria

Shipturtle

Onport

Overview

Platform Type: Multivendor marketplace plugin for Shopify, WooCommerce, Wix, and offline vendors.
Public Reviews: 4.9 ratings on Shopify and 4.8 ratings on Capterra with 100+ public reviews.
Vendor Onboarding: 3-step store sync with full onboarding support.
Usability: Intuitive UI for merchants and vendors.
Supported Marketplaces: Supports Booking, Rental, Auction/C2C models.
Supported Countries: 50+ countries with dedicated WhatsApp group, responsive help center.

Platform Type: Multivendor marketplace plugin for Shopify.
Public Reviews: ❌ Few or no public reviews.
Vendor Onboarding: Complicated store connection process with limited help.
Usability: Steep learning curve, especially for vendors.
Supported Marketplaces: ❌ No support for booking, rental, or auction formats.
Supported Countries: Primarily US/UK/Europe and basic customer service.

Vendor Management

Vendor Dashboard: Dedicated, customizable dashboard.
Multi-Store Support: Vendors with multiple stores supported (look out for successful examples here).
Vendor Commission Models: 5-level flexibility: Global, Vendor, Product, Category, Tag.
Vendor Access Control: Granular permissions.
Onboarding Help: Demo, walkthroughs, training.

Vendor Dashboard: Available.
Multi-Store Support: ❌ Limited support.
Vendor Commission Models: ❌ Rigid setup.
Vendor Access Control: Available.
Onboarding Help: ❌ Minimal support.

Payout Management

Payout Automation: Rule-based, fully automated.
Payment Providers: PayPal, Stripe, Razorpay & Custom Bank Integration.
Scheduled Payouts: Based on delivery/returns or frequency.
Payout Logs & Reports: Available with filters.

Payout Automation: ❌ Manual-heavy.
Payment Providers: Stripe & PayPal.
Scheduled Payouts: ❌ Basic support.
Payout Logs & Reports: Available.

Order Management

Centralized Order Dashboard: Full visibility and filters.
Order Splitting: Automatically split by vendor.
Shipping Charges Assignment: Define per vendor or keep with marketplace.
Tax Configuration: Full control, including service tax on commission.
Return & Refund Handling: Manual and automated workflows.

Centralized Order Dashboard: Available.
Order Splitting: Available.
Shipping Charges Assignment: ❌ No flexibility.
Tax Configuration: ❌ No setting for service tax.
Return & Refund Handling: Available.

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The Shipturtle Advantage

100%

Go live in 48 hours

5-10%

Revenue Boost viz. Webhooks for Sync

99.9%

Accurate Inventory Sync

400+

Modules for B2C/C2C Marketplaces

TRY SHIPTURTLE

Multivendor Expertise
Scalable Solutions
Seamless Integration
Reliable Partner

Criteria

Shipturtle

Onport

Product Management

Vendor Product Sync: Real-time sync with Shopify, WooCommerce, Wix, Squarespace, Etsy.
Product Mapping & Control: Full control by merchant or vendor, auto-mapping.
Product/Variant-Level Commission: Supported.

Vendor Product Sync: ❌ Very difficult to connect and sync inventory.
Product Mapping & Control: Limited customization options.
Product/Variant-Level Commission: Supported.

Security, Scalability & Support

Platform Security: GDPR compliant, secure APIs.
Scalability: Enterprise-ready.
Support Channels: WhatsApp, Email, AI Chatbot, Zoom.
Response Time: <2 hours average.

Platform Security: Secure.
Scalability: Enterprise-level.
Support Channels: ❌ Email only.
Response Time: ❌ Reported delays.

Depth of Integration

Real-Time Webhooks: Fully integrated – instant updates on product, inventory, order.
Split Cart Page: Cart split by vendor with delivery info per vendor.
Vendor Profile Pages: Customizable storefronts & public vendor pages.
Order Update Handling: Real-time sync on order status, returns, and tracking.
Third-Party Shipping Integration: 200+ pre-built integrations.
Product Page Add-ons: “Offers,” “Product Reviews,” “Sold by Vendor,” etc.

Real-Time Webhooks: ❌ Not available or vague mention of how listings and orders are synced.
Split Cart Page: Onport will automatically split orders into three main categories: in-house, dropship and 3PL.
Vendor Profile Pages: ❌ Not available.
Order Update Handling: ❌ Lacks full tracking.
Third-Party Shipping Integration: ❌ Limited or unavailable.
Product Page Add-ons: ❌ No native support.

Pricing

Top tier plan at $179 per month (estimated for a marketplace receiving 5000 orders).
Guaranteed to go live within 2 days using out-of-the-box configurations.
Free Demo: Live product demo available. Book now!
Customization Cost: Shipturtle has over 5,000+ workflows and open API allowing you to develop custom solutions tailored to your needs and in a cost-effective manner.
Live chat assistance and a very knowledgeable team assist for scaling a marketplace, unrelated to the app!

Onport has opaque pricing - not published on the website. Based on their published prices around one year ago, our estimation ranged from $1000 to $5000 per month, 5-30x what Shipturtle charges.
Customization Cost: They have an extensive library of 3,000+ API endpoints but practically, it is quite expensive and time-consuming.
Free Demo: ❌ No detailed demo experience.

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Shipturtle lets you connect vendor websites, and automate listings, orders, shipping, payouts & much more. You can scale unlimited with open APIs for custom development.

Enjoy 14-day free trial to experience its benefits firsthand.

1000+ Marketplace Owners ❤ Shipturtle

I am so impressed every day that I work with the Shipturtle team.

"I am so impressed every day that I work with the Shipturtle team. I had a vision to launch a business that would include 3 different kinds of vendors: C2C sellers, small business vendors and on-demand printing/manufacturing vendors. I was starting completely from scratch... I launched my business last month and they have been phenomenal in their customer care and support... They have gone above and beyond to help me succeed. I highly recommend working with Shipturtle."

Nicole DeBoom

eNDe project, United States

Their customer service deserves 5 stars

"The team at ShipTurtle is professional and always willing to help when I need it. They have done a lot of custom work for me, and broke my expectations for their custom capabilities. I would recommend their platform over all other marketplace apps on Shopify. Lastly, their customer service team deserves 5 stars."

Jonathan Patterson

PRX Market, United States

They solved for my unique needs at an affordable price

"... ShipTurtle worked with me to determine and create custom solutions for my business and was upfront about any associated costs... their customer service is very responsive... the integrations and automatic shipping tracking functionalities are incredibly convenient and useful... "

Britney Gibilisco

Localee, United States

Migrating to Shipturtle from Onport is easy!

Bulk excel upload | Minimum time | 360° onboarding support

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