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Rental bookings/ Appointments

Appointment / Rental Bookings (Add-on) — Setup Guide

The Appointment / Rental Bookings add-on lets you sell bookable products in your marketplace—such as appointments (time slots) or rentals (date ranges). Once enabled:

  • Merchants can create booking rules (“Booking Types”) and assign them to products.
  • Vendors (in a multi-vendor marketplace) can also assign the available booking rules to their own products.
  • Shoppers will see the booking widget on the product page and can place orders based on the selected slot/dates.

Step 1: Purchase the add-on

  1. Go to Billings & Subscription in your ShipTurtle account.
  2. Find Appointment / Rental Bookings add-on.
  3. Purchase / activate the add-on.

Step 2: Enable the Booking App Embed in Shopify (to show the widget)

After activating the add-on, you must enable the ShipTurtle Booking app embed/block in your Shopify theme so the booking widget appears on the storefront.

  • In Shopify admin, go to: Sales Channels → Online Store → Themes
  • Click Edit theme.
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  • From the top dropdown (usually shows Home page), select:
    Products
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  • On the left panel, locate your Product template
  • Under Product information, choose where you want to place the widget:
    • Click the ( + ) Add block
    • In the popup, open Apps
    • Select ShipTurtle Booking
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  1. Click Save

Your product pages are now ready to display booking widgets for products that have a Booking Type assigned.

Step 3: Create Booking Rules (Booking Types) in ShipTurtle

Booking Types are the “rules” that define how booking works for a product (appointment or rental).

  1. In the ShipTurtle app, go to Settings → Booking Type
  2. Click New Booking Type
  3. Fill in the required details

Tip: click the (?) icon beside fields to understand what they mean

  1. Click Save

Step 4: Assign a Booking Type to a Product

Once a Booking Type is created, assign it to any product that should support appointment/rental booking.

  1. Open the Create Product or Update Product page
  2. Find the dropdown Booking Type
  3. Select the Booking Type you want to apply
  4. (Optional) Click the (i) icon next to the dropdown to preview rule details
  5. Save the product

Only products with a Booking Type selected will show the booking widget on the storefront.

Step 5: Update and Manage Booking Types

Change the Booking Type on a product

  • Edit the product and select a different Booking Type, then save.

Edit an existing Booking Type

  1. Go to Settings → Booking Type
  2. Click Edit next to the rule you want to update
  3. Save changes

Delete a Booking Type (important)

  • You can delete a Booking Type only if it is not applied to any product.
  • If it’s already used by one or more products, it cannot be deleted.

Quick checks (if the widget is not showing)

  • Confirm the add-on is active in ShipTurtle Billing
  • Confirm ShipTurtle Booking is added in Shopify theme customization → Products template
  • Confirm the product has a Booking Type assigned
  • Confirm you clicked Save in Shopify theme editor

FAQs

1) Can vendors create their own booking rules?
Vendors can assign Booking Types to their products. (Whether vendors can create Booking Types depends on your marketplace permissions/configuration.)

2) Can I use different Booking Types for different products?
Yes—each product can have its own Booking Type.

3) What happens if I edit a Booking Type that is already in use?
The updated rule will apply wherever that Booking Type is assigned (recommended: update carefully if the rule is used across many products).

If you’re stuck, reach us at team@shipturtle.com or open a ticket from the ShipTurtle support page.