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8 min read

Payout Automation

ShipTurtle’s Payout Automation feature streamlines the process of paying your vendors by automating several key steps. From moving orders to payables, generating commission invoices, and even paying vendors, this feature ensures you can run your marketplace with minimal manual effort. This article will guide you through setting up and using Payout Automation.

1) Setting 1: Auto-Move Orders to “Payables”

What It Does:

This setting automatically moves orders from In-Process to Payables once the order reaches a certain status. This ensures that orders are always tracked for payment at the correct stage in the process.

How It Works:

You select the order status (e.g., New, Confirmed, Delivered) that triggers the order to move to Payables. Once an order reaches the chosen status, it will automatically transition.

  • Returned, Cancelled, or RTO orders will always move to Payables immediately with a ₹0 payout.
  • Delivered orders move to Payables only after the return window is closed.

Statuses You Can Choose:

  • New Orders
  • Confirmed
  • Ready to Ship
  • In Transit
  • Delivered

Example:
If you choose "Ready to Ship," any order marked as Ready to Ship will automatically move to Payables.

Recommendation:

Keep this setting ON to reduce manual effort. Only adjust this setting if you have specific payout timelines or unique business needs.

2) Setting 2: Auto-Generate Commission Invoices

What It Does:

Automatically creates commission invoices for vendors based on the orders in Payables.

How It Works:

Once an order is in Payables, ShipTurtle will create an invoice for the vendor based on the schedule you select.

You can choose one of the following invoice generation schedules:

  • Immediately: As soon as the order enters Payables.
  • Daily: Invoices are created once a day.
  • Weekly: Invoices are created every week.
  • Bi-weekly: Invoices are created every two weeks.
  • Monthly: Invoices are created once a month.

Invoices are created at midnight (0:00), according to your company’s time zone.

Tip:

If you prefer to create invoices manually from the Payouts Page, turn this setting OFF.

3) Setting 3: Auto-Pay Vendor Invoices

What It Does:

This setting automatically pays vendors as soon as their commission invoices are ready.

How It Works:

  • If the vendor has Stripe or PayPal set up as their payment method, ShipTurtle will automatically pay them once their invoice is generated.
  • If the vendor does not have a payment method set up or uses a manual method (e.g., bank transfer), the invoice will remain unpaid.
  • If a payment fails, the invoice will also stay unpaid. You can check the Transaction History page for details on failed payments.

Note:

To ensure auto-pay works smoothly, ensure your vendors have linked their payment methods (Stripe/PayPal).

Best Practices

1) Keep Setting 1 ON

This ensures that orders are automatically moved to Payables based on status changes, which helps you track payments and reduces delays in the payment cycle.

2) Set Weekly or Bi-weekly Invoice Frequency

This will match your payout cycle and keep vendor payments consistent.

3) Enable Auto-Pay Only If Using Stripe/PayPal

Enable Auto-Pay only if you use Stripe or PayPal for vendor payments, as this allows for hands-free automation of the payment process.


By enabling Payout Automation, you can streamline order payment processes, reduce manual work, and ensure your vendors are paid on time, every time. Let us know if you need help setting up or fine-tuning these settings!


If you’re stuck, reach us at team@shipturtle.com or open a ticket on the support page.