Add and Map Products

Vendor Konnect lets you bring the products from a vendor's connected store into your marketplace. This guide shows you how to find a vendor's products, add them to your store, re-sync them, and check their mapping status.

Updated for the current Vendor Konnect flow · 5 min read

 TL;DR
Open Vendor Konnect from the left sidebar, pick a vendor's store from the Select store dropdown, and use the Mapped and Unmapped tabs to see where each product stands. Click the plus icon on a product row, or use Bulk actions, to add products to your store, then check their Mapping status under Products → Manage products.

Who this guide is for

Marketplace admins who want to bring products from a vendor's connected store into their marketplace and keep track of which products are already mapped.

A practical guide to adding vendor products to your marketplace, re-syncing them, and checking their mapping status

Overview

Vendor Konnect lets you bring the products from a vendor's connected store into your marketplace. Products can either be added to your store as new products, or mapped to products that already exist on your marketplace, so you don't create duplicates.

In this guide, you'll learn how to:

• Open Vendor Konnect and select a vendor's store.
• Understand the Mapped and Unmapped tabs.
• Add a single product, or several products at once, to your store.
• Re-sync a mapped product with the vendor's latest data.
• View Vendor Konnect from the vendor's dashboard.
• Check mapping status from your product list.

1. Open Vendor Konnect

In your admin dashboard, click Vendor Konnect in the left sidebar.

The page opens with a Select store dropdown. Until you choose a store, the page shows the message “Please select a store from the dropdown above”.

Vendor Konnect before a store is selected

2. Select a Vendor Store

1. Click the Select store dropdown.
2. Choose the vendor whose products you want to work with. The page then loads that vendor's products.

The Select store dropdown lists the vendor stores you can choose from (names hidden here)

3. Understand the Mapped and Unmapped Tabs

The vendor's products are split into two tabs, with the number of products in each shown in brackets:

• Unmapped holds products that haven't been linked to a product in your store yet.
• Mapped holds products that already have been.

What the page shows

The Available products figure beside the dropdown is the total across both tabs. In this example, 6 mapped plus 264 unmapped gives 270. Each row shows the product photo, title, category, tags, product status and quantity, plus its Mapping status. The Unmapped tab also has a Last synced column. Above the table you'll find a Search by product title box, a filter, Bulk actions, an Auto map button and a refresh button.

Adding vs. mapping

Using Vendor Konnect, a vendor's products can either be:

• Added to the merchant store as new products, or
• Mapped to existing merchant products, to avoid duplicates.

Note: Use mapping when a product already exists on your marketplace and also on the vendor's connected store, but the two aren't linked yet. Mapping links them, so inventory and product data can sync between the vendor's store and your marketplace.

The Unmapped tab, with the search box, filter and toolbar above the table (product names hidden here)

For more information, see Adding vs. Mapping Products in Channel Sync

4. Add a Single Product to Your Store

1. On the Unmapped tab, find the product you want.
2. Click the plus icon at the end of its row. Hover over the icon and it reads Add product to merchant store. This brings the product from the vendor's store into your store.

Selecting a product first

To select a product, tick the checkbox at the start of its row. A line above the table shows how many products are selected, with links to Unselect products or Select all the products in the tab.

The plus icon on a product row is labelled Add product to merchant store

5. Work with Several Products at Once

1. Tick the checkbox for each product you want. To select every product on the current page, tick the checkbox in the table header. To select every product in the tab, click Select all in the line above the table.
2. Open Bulk actions.
3. Choose Add to merchant store or Sync now.

Other bulk actions

The Bulk actions menu also includes Export product data, Import product data and File upload earlier.

The Bulk actions menu with 10 products selected

6. Re-sync a Mapped Product

1. Switch to the Mapped tab.
2. For a product that is already mapped, click the refresh icon at the end of its row. Hover over it and it reads Resync data to merchant store.

When to use it

Use it to send the vendor's latest product data to your store.

On the Mapped tab, the refresh icon is labelled Resync data to merchant store

7. Open the Vendor's Dashboard

To check Vendor Konnect from the vendor's side:

1. Go to Vendors → Manage vendors.
2. Click the login icon at the end of the vendor's row. Hover over it and it reads Login to this vendor's dashboard.

The login icon in the Action column opens the vendor's dashboard (vendor details hidden here)

8. Review Vendor Konnect in the Vendor's Dashboard

1. In the vendor's dashboard, click Vendor Konnect in the sidebar.
2. The vendor's page shows the store's Domain, a Connected badge and a Disconnect shop button. Below that you'll see the same Mapped and Unmapped tabs, table and toolbar.
3. When you're done, click Return back to merchant view at the top of the page to go back to your own dashboard.

Vendor Konnect in the vendor's dashboard (store, domain and product names hidden here)

9. Check Mapping Status in Your Product List

1. Back in your own dashboard, open Products → Manage products.
2. In the All products list, check the Vendor, Channel and Mapping status columns. Each product is marked Mapped or Unmapped, so you can see at a glance which ones are linked.

View in channel

Mapped products also show a View in channel link under their status.

The All products list, with the Mapping status column (product and vendor names hidden here)

10. Jump from a Mapped Product Back to Vendor Konnect

1. Click View in channel under a mapped product.
2. Vendor Konnect opens filtered to that product, shown as a Product: filter above the table, with the product listed as Mapped.

Checklist

• A vendor store is selected and its Available products count is showing.
• The product appears on the Unmapped tab before you add it.
• You added it with the plus icon, or with Bulk actions → Add to merchant store.
• The product shows Mapped under Mapping status in Vendor Konnect and in Products → Manage products.

Vendor Konnect filtered to a single mapped product (product name hidden here)

FAQs & Troubleshooting

What is the difference between the Mapped and Unmapped tabs?

Unmapped lists the vendor's products that haven't been linked to a product in your store yet. Mapped lists the products that already have been. The Mapping status on each row shows which group a product belongs to.

What does the Available products number show?

It is the total number of products from the selected vendor store, across both the Mapped and Unmapped tabs. For example, 6 mapped plus 264 unmapped gives 270.

Can I add more than one product at a time?

Yes. Select the products you want, then choose Add to merchant store from Bulk actions. Tick the header checkbox to select the current page, or click Select all to select every product in the tab.

How can I see Vendor Konnect the way a vendor sees it?

Go to Vendors → Manage vendors and click the login icon in the vendor's row (Login to this vendor's dashboard). Open Vendor Konnect from the vendor's sidebar. To come back, click Return back to merchant view.

Where can I check whether a product is mapped without opening Vendor Konnect?

Open Products → Manage products. The Mapping status column in the All products list shows Mapped or Unmapped for each product.

No products are showing in Vendor Konnect.

Check that a store is selected. Until you choose one from Select store, the page shows “Please select a store from the dropdown above” and Available products reads 0. Choose the vendor's store from the dropdown and the products will load.

The Mapped tab says “No data available”.

None of the selected vendor's products are mapped yet. Switch to the Unmapped tab and add the products you want.

Related Articles

• Introduction to Vendor Store Connect
• Adding vs. Mapping Products in Channel Sync
• Product Sync Settings
• Vendor Sync Troubleshooting

Need Help?

If you're stuck, contact the Shipturtle support team at team@shipturtle.com or raise a support ticket through the Shipturtle support page.