Menu

Ship AI- Add On

AI Prompt (Listing Genie)

Create consistent, on-brand product titles and descriptions using reusable AI prompts. Configure once, apply at scale.



What is AI Prompt?

AI Prompt lets you define reusable instructions (“prompts”) for generating product titles and descriptions. You can set defaults per category, control tone and length, and turn on filters for profanity or personal information. Once set, you can apply prompts to a single product or across many products with Bulk Enhance.


Prerequisites

  • Plan & Credits: Ensure the Enhance AI add-on is active and you have available AI credits. If credits run out, top up from Settings → Billing & Subscription—> Listing Genie Credits.
  • Optional: If you want category-specific prompts, set up your Product Categories first (Products → Manage Categories). Otherwise, your default global prompt is used.

Add Product Categories (Optional)

If your store already has categories, skip this step.

Navigate to: Products → Manage Categories → Add Category → Create New Category

  1. Create your product categories.
  2. Click Save.

Note: If no categories are configured, the global (company-level) prompt will be applied automatically.

Next: Go to Menu → Ship AI → Listing Genie → Manage Prompts to add your prompt.

Where to find it

Navigate to: Menu → Ship AI → Listing Genie → Manage Prompts. You’ll see your available AI credits at the top.

AIP 1
img 2 for aip


Create a Prompt

  1. Click Add a Prompt.
  2. Fill the fields:
    • Prompt Title (required) — short and descriptive.
    • Category (optional) — choose a product category; leave blank for a global prompt.
    • Tone (optional) — e.g., Formal, Casual.
    • Title Prompt (optional) — instructions for generating product titles.
    • Description Prompt (optional) — instructions for descriptions.
    • Character Limit (required) — choose a max length.
    • Filters (optional) — Profanity and Personal Information (to remove emails, phone numbers, etc.).
    • Test Input — enter sample text and click Test to preview the AI output.
  4. Click Save (enabled if Title Prompt or Description Prompt has content).
  5. You’ll return to Manage Prompts with your new prompt listed.
img 3 for aip


Tips

  • You can save prompts with only Title or only Description.
  • Keep Title prompts concise (e.g., “Include brand, model, key attribute, avoid fluff, ≤ 70 chars”).


Manage Prompts

  • Edit: Click the pencil icon, update fields, Save.
  • Set Default: Use the toggle to mark a prompt as Default for its category. Only one default per category.
  • Delete: Click the trash icon → Confirm.
img 4 for aip


  • Search & Filter: Filter by Category or Title to find prompts quickly.
  • Fallback logic: If a product’s category has a default prompt, that one is used; else the global (company) prompt applies.


Apply AI to Products

A) From Product Listing Page (single product)

  1. Navigate to: Products → Manage Products.
  2. Click Enhance under the product name.
  3. Review the warning: “Enhancing this item will modify its original version based on the applied prompt: {Prompt Name}. This action cannot be reversed.”
  4. Click Enhance to apply the prompt to the Title/Description.
AIP 7


B) Using Bulk Enhance Feature (Multiple products)

  1. In Products →  Manage Products, tick product checkboxes.

  2. Click Enhance (top-right).
aip


  1. Confirm to process. You’ll see a success message on completion.

Note: The number of products you can enhance is limited by your available AI credits.

C) From Product Edit Page (Fine-Tune)

  1. Navigate to: Products → Manage Products → Edit (pencil icon).
  2. Use AI Title or AI Description:
    • Shows current vendor text and the assigned prompt (tone, character limit, filters pre-applied).
    • Optionally pick another non-default prompt from the dropdown within the same category.
    • Preview, Regenerate, Apply (to save), or Cancel.


aip
aip
aip


Credits & Billing

  • Each AI generation consumes credits.
  • Check or top up credits at Settings → Billing & Subscription (one-time top-ups of 5000 credits available).

Best Practices:

  • One default per category: Create focused prompts per category (e.g., “Running Shoes”, “Kitchen Appliances”).
  • Keep it structured: Ask for specific elements (brand, model, two key attributes) and a strict character cap for titles.
  • Safety: Enable Profanity and PII filters to keep content clean and compliant.

Troubleshooting:

  • Can’t Save Prompt? Ensure Title Prompt or Description Prompt has content and Character Limit is set.
  • No Category Found? The system falls back to your global prompt automatically.
  • Enhance Button Disabled / Fails? You may be out of credits. Top up in Settings → Billing & Subscription.
  • Email notifications not arriving after updates? See Troubleshooting Email Issues for SMTP setup and logs. (Shipturtle)
  • Want branded email sending? See Add Custom Email Domain & Notifications for Gmail/Microsoft SMTP steps and verification. (Shipturtle)

FAQs

Q. Can I have multiple defaults for a single category?
No. Only one default per category. If none is set, the global prompt applies.

Q. Will Bulk Enhance overwrite existing content?
Yes. Enhancing updates the product’s Title/Description based on the selected prompt and can’t be undone from this screen. Consider exporting products before bulk changes.

Q. Do filters affect both Title and Description?
Yes. Profanity and PII filters apply to whichever fields you generate.


Related

  • Settings → Billing & Subscription (manage AI add-on & credits).
  • Troubleshooting Email Issues in Shipturtle (SMTP & logs). (Shipturtle)
  • Add Custom Email Domain and Notifications (brand your sender address, Gmail/Microsoft setup). (Shipturtle)



If you’re stuck, reach us at team@shipturtle.com or open a ticket on the support page.