Setting 1: Auto-Move Orders to “Payables”
What It Does:
Moves orders from In-Process to Payables automatically when the order reaches a certain status.
How It Works:
- You choose the order status (like New, Confirmed, or Delivered).
- As soon as an order reaches that status, it moves to Payables.
- Returned, Cancelled, or RTO orders always move to Payables immediately with ₹0 payout.
- Delivered orders move to Payables only after the return window is closed.
| Recommended: Keep this ON to reduce manual effort. Only change if you have specific payout timelines.
Statuses You Can Choose:
- New Orders
- Confirmed
- Ready to Ship
- In Transit
- Exceptions
- Delivered
| Example: If you choose “Ready to Ship,” any order marked as "Ready to Ship" will automatically move to Payables.
Setting 2: Auto-Generate Commission Invoices
What It Does:
Automatically creates commission invoices for vendors based on the orders in Payables.
How It Works:
- Once an order is in Payables, Shipturtle will create an invoice based on the schedule you select.
You Can Choose:
- Immediately (as soon as the order enters Payables)
- Daily
- Weekly
- Bi-weekly
- Monthly
| Invoices are created at midnight (0:00) as per your company’s time zone.
Tip: Turn this OFF if you want to create invoices manually from the
Payouts Page
.
Setting 3: Auto-Pay Vendor Invoices
What It Does:
Automatically pays vendors once their invoice is ready.
How It Works:
- If the vendor has added Stripe or PayPal as their payment method, Shipturtle will auto-pay them.
- If the vendor has:
- No payment method, OR
- A manual method like bank transfer. The invoice will stay unpaid.
- If a payment fails, the invoice will also stay unpaid.
Check the
Transaction History
page for details if a payment fails.
Best Practices
- Keep Setting 1 ON to automate order tracking and reduce delays.
- Set weekly or bi-weekly invoice frequency to match your payout cycle.
- Enable Auto-Pay only if you use Stripe/PayPal and want full hands-free automation.