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3 min read

Review Product Settings

Who this guide is for

Merchants who control how vendors add, edit, and delete products.

⚡ Quick Summary

Settings → Setup and configuration → Product and meta settings. Set product types, upload size, location mode, and MOQ (add-on), then field permissions and the Delete product option. Settings apply to all vendors unless overridden for one vendor.

 

Overview

The page has four sections. Settings here are global and apply to every vendor.

The four sections:

  • Product settings — product types, upload size, location mode, MOQ.
  • Metafields settings — custom product fields.
  • Deletion and Restoration Settings — Control what happens to a product when it's deleted through the application
  • and recoverable as a new listing.
  • Vendor product field permissions — View, Requires approval, Mandatory per field.
  • Advanced settings — whether vendors can delete products.

1. Open the page

  1. Settings → Setup and configuration → Product and meta settings
  2. Open a section and make your changes.
  3. Save at the bottom of the page.
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Product and meta settings: the four collapsible sections

2. Product settings

Product and meta settings → Product settings

  • Product types sold on store — Physical only, Digital only, or Both (default).
  • Upload size settings — the maximum size of each single file a vendor uploads (one image or video), not a total limit for the product. Options: 1MB, 2MB (default), 5MB, 10MB, 15MB, 20MB (max). Choose a higher limit if vendors upload high-resolution images or videos.
  • Location management mode — Vendor preferred location uses the inventory location set on the vendor's profile. It affects how stock is tracked across warehouses.
  • Enable minimum order quantity (MOQ) — adds an MOQ field to the Add/Edit product form. Customers must order at least that quantity. Good for B2B and wholesale; leave off for standard B2C. MOQ is an add-on and must be enabled for your store first. See Minimum Order Quantity (Add-On).

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Product settings: types, upload size, location mode, and MOQ

3. Deletion and Restoration Settings

Control what happens to a product when it's deleted through the application, whether it's archived on your store and kept recoverable as-is, or removed from your store and recoverable as a new listing.

  • Archive for 14 days before permanent deletion (recommended): The product is archived on your store and moved to trash. You can restore it as it was for 14 days, and after that it is permanently deleted.
  • Delete permanently: The product is removed from your store right away and moved to trash. A copy stays restorable for 14 days, and restoring it brings the product back as a new listing.
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Deletion and Restoration Settings

4. Metafields settings

  1. Product and meta settings → Metafields settings → Add metafield
  2. Choose Field for (Product or Variant), a name, and a type. Optionally limit it by vendor and category.
  3. Save
  • The list shows each field's name, level (Product or Variant), type, and actions: Edit, Generate code, Delete.
  • Manage order — change the order fields appear on the product form.
  • ↓ / ↑ — export or import your metafield setup.
  • For full setup and sync rules, see Add and Sync Custom Metafields.
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Metafields settings: field list and actions

5. Vendor product field permissions

  1. Product and meta settings → Vendor product field permissions
  2. Set View, Requires approval, and Mandatory for each field.
  3. Optional: tick Auto approve product to skip approval for everything.
  4. Save
  • Auto approve product (new addition and edits) — all vendor additions and edits go live without review. Best for trusted vendors. Items already pending still need manual review.
  • View — vendors can see the field. Untick to hide it from vendors. Merchants always see every field.
  • Requires approval — any change to this field sends the whole product to Approve products.
  • Mandatory — vendors must fill it in before submitting. Needs View on. A dash (—) means it can't be made mandatory.

Defaults

  • View and Requires approval are on for every field.
  • Title is mandatory. Quantity is view-only.
  • Status, Custom fields, and Charge tax on product can't be mandatory.
  • Configurable fields: Title, Description, Media, Quantity, Category, Status, Product price, Compare at price, Cost price, SKU, Bar code, Weight and dimensions, Tags, Custom fields, Charge tax on product, Tax (HSN), Track quantity, Continue selling when out of stock, Requires shipping.
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Vendor product field permissions: Auto approve and field table

6. Advanced settings

When ticked, vendors delete products from both Shipturtle and Shopify, and deleted products can't be recovered from the vendor side. Leave it off unless you fully trust your vendors.

  1. Product and meta settings → Advanced settings
  2. Tick Delete product to let vendors delete their own products. Leave it unticked (default) so only you can delete.
  3. Save
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Advanced settings: Delete product

7. What happens after a vendor submits

  • If a changed field has Requires approval on, the product goes to Approve products.
  • Vendors can track its status. Merchants can approve, edit, reject, or add Merchant & vendor remarks.
  • Once approved, the product goes live.
  • Vendor Konnect products follow the same rules.

For more information, see Product Approval Process

To change them for one vendor, go to Vendors → Manage vendors → ✎ → Custom vendor settings → Product settings and tick Override product settings. Once you enable you can move with the specific custom vendor setting configurations applied to that specific Vendor.

Checklist

  • Product types match your marketplace model
  • Upload size suits your vendors' images and videos (per file)
  • Location management mode matches your inventory setup
  • MOQ: add-on enabled, then ticked if you need minimum quantities
  • Metafields added for custom product data
  • Field permissions set: View, Requires approval, Mandatory
  • Auto approve set to match your vendor trust level
  • Delete product set as intended
  • Saved

FAQs & Troubleshooting

  • Is the upload size limit per file or per product?
    Per file. It is the maximum size of each single image or video a vendor uploads, not a total for the whole product.
  • Can I set different permissions for different vendors?
    Yes. Use Vendors → Manage vendors → ✎ → Custom vendor settings → Product settings, then tick Override product settings.
  • What happens to the approval queue if I tick Auto approve?
    Only new submissions skip approval. Items already pending still need manual review.
  • What if a vendor edits several fields at once?
    If any one of them has Requires approval on, the whole product goes for review and you see all changes together.
  • Does Mandatory stop a vendor from saving a draft?
    Vendors can usually save a draft without every mandatory field, but can't submit for approval until all are filled.
  • What does Generate code do?
    It gives a Liquid snippet or API reference for a metafield, so a developer can show its value on the storefront.
  • A field is missing from the vendor's product form.
    Check that View is on for it. For a metafield, confirm it exists in Metafields settings. Also check the vendor's Custom vendor settings for an override that hides it.
  • Vendor edits go live even though Requires approval is on.
    Auto approve product may be ticked, which overrides every Requires approval setting. If it's off, check the vendor's Custom vendor settings for an override.
  • The MOQ field isn't showing on the Add product form.
    Confirm the MOQ add-on is enabled for your store. Then tick Enable minimum order quantity (MOQ) and Save. The field appears only after both.

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Need Help?

If you're stuck, contact the Shipturtle support team at team@shipturtle.com or raise a support ticket through the Shipturtle support page.