General Settings should be configured right after installation. These settings control how your marketplace behaves such as currency, measurement units, language, and time zone so they directly impact your daily operations and how values appear across ShipTurtle.
Navigation Path
Go to:
ShipTurtle Admin → Settings → General Settings
What You Can Configure (Step-by-step)
1) Profile Image (Upload / Delete)
- Click the image icon to upload a new profile image
- Click the trash icon to delete the current image
This helps your team and vendors easily recognize the marketplace profile.
2) Profile Name
- Enter your desired profile name in the text field
This name is used to identify your marketplace within the ShipTurtle dashboard.
3) Currency
- Select your preferred currency from the dropdown (example: USD)
This affects how pricing, payouts, and reports are displayed.
4) Measurement Unit
- Choose the measurement unit (example: inch, cm, etc.)
This is used for product dimensions and shipping-related calculations.
5) Default Language
- Select the default language for your marketplace (example: English)
This helps standardize dashboard labels and experience for your users.
6) Number of Digits to Show After Decimal
- Enter how many decimal places should be shown (example: 2)
This affects how values like totals, commission calculations, and pricing appear.
7) Time Zone
- Select the correct time zone for your marketplace (example: Australia/Sydney)
This is important for:
- invoice generation schedules
- payout automation schedules
- order timestamps and reporting
8) Weight Unit
- Select the unit of weight (example: lbs., kg)
This affects shipping label generation, carrier calculations, and weight display across orders.
9) Product Types Sold on Store
- Select the type of products your marketplace sells (example: Physical Products Only)
This helps ShipTurtle apply the right workflows for:
- shipping
- fulfillment
- digital fulfillment (if applicable)
Save Your Changes
After updating all fields:
- Click SAVE at the bottom of the page
Your settings will be applied across your marketplace immediately.
Why These Settings Matter
Configuring General Settings correctly ensures:
- accurate currency and totals
- correct shipping dimensions and weights
- correct timestamps and automation schedules
- consistent marketplace behavior across modules
Tip: Make sure all fields match your business region and operations to avoid confusion in shipping, payouts, and reporting.
If you’re stuck, reach us at team@shipturtle.com or open a ticket on the support page.