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Add vendors and grant dashboard access.

Shipturtle allows merchants to add vendors and give them access to the vendor dashboard in four easy ways. Choose the method that best fits your workflow.

1. Add Vendors Automatically from Shopify

When you install Shipturtle, it automatically:

  • Syncs all existing vendors from your Shopify store
  • Fetches their products
  • Creates a vendor entry for each one in Shipturtle

Important:
Vendor entries are created automatically, but dashboard access is not enabled by default.

Give Dashboard Access to Vendors

To allow vendors to log in, you must create a user account for each vendor.

Path:
Settings → Merchant Profile → Users & Permissions

From here, you can:

  • Create users individually
  • Assign the required permissions to vendors

2. Vendor Self Sign-Up (Recommended for Scale)

Vendors can register themselves using the Vendor Sign-Up page.

How it works:

  1. Vendors submit their registration request
  2. Merchants review requests under Vendors → Approve Vendors
  3. Once approved:
    • Vendors receive an email with login credentials
    • They also receive the login link to access their dashboard

Whitelabel Note:

  • If your store is white labeled, vendors will receive your custom login URL
  • If not, vendors will log in via app.shipturtle.com
  • To enable white labeling, contact team@shipturtle.com

3. Create Vendors Manually (From Merchant Dashboard)

You can manually add vendors directly from the Shipturtle dashboard.

Steps:

  1. Go to Vendors → Manage Vendors
  2. Click + Add Vendor
  3. Enter required details:
    • Vendor name
    • Brand name
    • Email & phone number
    • Address and other contact details
  5. Click Save

What happens next:

  • Vendor login credentials are auto-generated
  • Credentials are emailed to the vendor
  • Vendors can log in at app.shipturtle.com (or your whitelabeled URL)

Warehouse Note:
When vendors are created via the B2C or C2C portal, a default warehouse is automatically created using the submitted address.
If this does not happen, please check your settings.

4. Bulk Import Vendors (Using Excel)

If you want to add or update multiple vendors at once, use Bulk Import.

Steps:

  1. Go to Vendors
  2. Click the Import icon
  3. Download the sample Excel file
  4. Fill in vendor details (instructions are included in the file)
  5. Upload the completed file

After import:

  • Vendors appear in the vendor list
  • Login credentials are automatically emailed
  • Vendors can log in immediately

5. Create Users & Manage Permissions (Manual or Bulk)

Vendor dashboard access is managed from the Users & Permissions section.

Create Users Manually

Path:
Settings → Merchant Profile → Users & Permissions

From here, you can:

  • Add users one by one
  • Assign vendor-specific permissions

Bulk Upload Users (CSV)

If you need to create multiple users at once:

  1. Go to Users & Permissions
  2. Click the hamburger menu (☰) in the top-right corner
  3. Upload users in bulk using a CSV file

This is useful when onboarding many vendors at the same time.


If you’re stuck, reach us at team@shipturtle.com or open a ticket on the support page.