Creating forward shipments for ecommerce orders in ShipTurtle is a breeze. The entire process is automated in broken down into 3 parts:

‍Verify Shipment details for the order – package dimensions and weight, number of packages, pick up and ship to addresses etc. All these fields are automatically synced with your online store or maintained in our masters which means they are pre-populated in ShipTurtle’s order processing screen.
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Select Shipping company – You can fetch rates for all your connected accounts and select the courier partner you want to ship the selected order with.
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Click “Generate AWB”, your tracking number and packing slips are automatically created. Print, pack and dispatch!

Errors happen, and you will often need to change your shipment details. In ShipTurtle, you can easily cancel a shipment and create a new one. Cancelling a shipment in ShipTurtle will also cancel it with your courier partner automatically, as long as the label has been generated in ShipTurtle itself. So, in case you have created the shipment elsewhere, assigned the tracking number to an order in ShipTurtle and then cancelled the shipment, ShipTurtle will not auto-cancel it at your courier partner’s end.

As an ecommerce merchant, you have to decide between a direct tie up with courier vs using an aggregator. At ShipTurtle, we give you the best of both worlds with the option to tie up with either.

By tying up directly with an aggregator your advantage is –
1. Less paperwork and getting access to numerous shipping providers.
2. Discounted rates
3. Single window

By tying up with courier companies your advantage is –
1. Better resolutions of complaints – overbilling, misplaced parcels, long delays in shipping time are a reality in ecommerce totaling to almost 10% of all shipments. Typically, in our experience, customers don’t get a single window of resolution with an aggregator and finding a solve can often by difficult.
2. Customized services – As you grow and ship more and more parcels, invariably you will need support from the actual courier company in terms of better service, reports, reconciliations etc.

Configure your own shipping company or go with an aggregator – the choice lies with you. We do not charge you for your shipments or make any money of them. Our only fee is our monthly subscription – and the buck stops there.

No, at ShipTurtle we believe that it is most beneficial for you to have your own account with a preferred courier partner(s). We do not charge for any shipments, and you deal directly and only with your courier partner. However, in case you still prefer to use aggregators like shiprocket, shipstation etc., we can integrate with them and you can have the best of both worlds !

We provide you a best-in-class portal which integrates their APIs so that the hassle of creating shipments on different portals, tracking and reconciliation is taken away. This saves your team close to 10 mins per shipment and substantial cost savings due to features like Rate discovery, reconciliation and exception handling in undelivered shipments.

For all the courier partners you configure in ShipTurtle, we automatically share the estimated cost of delivery for each order you want to process. This is dependent on –

1. Your negotiated rates with the courier partner
2. Zip codes of origin and destination
3. Type of service – Air, Ground etc.
4. Package weight and dimensions