Shipturtle Product Releases

Improved compatibility with Shiprocket for products with non-standard weights and dimensions, resolving issues with shipping label generation and pickup scheduling for a more reliable fulfillment experience.

Orders from non-Shopify channels now flow more reliably across connected platforms.

Improved label generation reliability for Amazon Easy Ship shipments, ensuring a smoother shipping workflow.

The seller profile page on your store can now be displayed in Romanian, making it easier for Romanian-speaking customers to browse seller details in their preferred language.

Key tax and pricing information now appears directly on the "Order details" screen, so there's no more need to open the invoice PDF just to check a number.

VAT numbers can now be included on custom invoice templates, and those same custom templates are now supported during bulk invoice generation .

When a customer tries to leave a product or vendor review on the merchant's storefront, they now get a clear, contextual message based on the order's status , for example, if the order hasn't been delivered yet, or if it was returned, the customer sees a message explaining why they can't review it yet.

Previously, users could still change the quantity on products mapped via the Vendor Konnect feature , through the UI or bulk import , even though it would eventually be overwritten by the next incoming sync from the vendor. This fix now entirely restricts any quantity update from Shipturtle on any mapped product, removing that inconsistency.

Rental booking emails now automatically include booking start and end dates for clearer customer communication.

This enhancement is relevant for users of the Shipping Profile and Third-Party Live Shipping Rate module. If a shipping provider's rate is temporarily unavailable, Shipturtle automatically applies a backup rate, protecting order fulfillment from stalling.

Orders totalling zero are now automatically marked as prepaid, even if your store originally tagged them as COD, cutting down manual reclassification work.

A new Payout Logs tab has been added in the Payment Breakdown popup, showing a full timeline of every payout change , who made it, when, and what changed.Alongside this, payout screens also show clearer payment status indicators and return-order visibility, for a more consistent experience overall.

Merchants can now edit a global product after it's been created. Vendors, in turn, can now see full product details in read-only mode while reviewing submissions — previously this information was hidden from them.

The zip-code limit per warehouse has jumped from 128 to a much larger 800, and previous delivery-area size restrictions have been removed entirely. Merchants can now support significantly larger hyperlocal delivery regions

Notification templates have moved to a dedicated, cleaner space in the left-pane navigation, making them easier to find and manage.
This update also adds a few new capabilities:

1. Visibility into master template updates - merchants can see when a template has been updated at the system level.
2. Test emails - preview exactly what recipients will see before going live.
3. HTML validation before saving -templates are checked for formatting issues as part of the save process.
4. Clearer, system-generated messages whenever an issue does come up.

Together, these give merchants more visibility and control over how their notification emails look and behave.

Earlier, sellers on the C2C dashboard could only see orders placed with them, as a seller. Now, they can also see what they've ordered as a C2C customer, all in the same dashboard, making it easier to navigate between their buying and selling activity.

Merchants and vendors can now crop their banner and promotional images directly from the Company Details section of their profile, no need to resize or edit them externally before uploading. The crop tool shows the exact output dimensions in real time, so images fit their intended placement cleanly every time.

Merchants can now create a tag and add it to a particular vendor, making it easier to group and segment vendors. Tags can also be used to filter by vendor on the Orders, Vendors, and Payouts pages, with filtering on Products coming soon.

Create a vendor tag under Manage Tags

Assign the tag to a vendor from their profile

Tags appear under the vendor name on the Manage Vendors page

For merchants using the Vendor Subscription add-on: plans can now also be scoped to specific vendor tags, so only vendors carrying that tag see the plan, useful for regional plans, tiered cohorts, invite-only tiers, and similar use cases.

Many marketplaces need vendor details beyond what Shipturtle captures by default, business registration numbers, regional identifiers, certifications, and other business-specific fields. Merchants can now add these as custom fields, capturing exactly the information their marketplace needs.

These fields can also be embedded directly on the registration form, so they're captured automatically at the time of vendor registration. (This remains applicable only to the iframe-based registration page, not the C2C flow.)

Create a custom field (e.g., PAN Number) under Merchant Profile → Custom Fields

Include the custom field on the registration form via Customize Vendor Registration Form

Vendor registration is now more secure, with email OTP verification added to the sign-up flow making it harder for bad actors to create fake vendor accounts. OTP verification applies to:

• The registration page embedded on your store (the iFrame code generated from Customize Website → Add a Vendor Registration Page → Generate code)
• The C2C vendor registration flow

By default, OTP verification is turned on. If a merchant needs to disable it, they can do so from Setup and Configuration → Onboarding → Advanced Settings.

Enable/disable OTP-based email verification under Setup and Configuration → Onboarding