About Karagiri
Karagiri is a leading Indian brand that celebrates traditional handloom and handcrafted textiles, offering a wide range of products including sarees, dupattas, and ethnic wear. The brand works with local artisans and weavers, preserving traditional techniques while making them accessible to a modern audience.

Challenges

As Karagiri expanded, they encountered operational hurdles:

• Disorganized Seller Network: Artisans lacked e-commerce and tech expertise.
• Manual Order Management: Inefficient order and inventory handling.
• Fulfillment Delays: Absence of automation caused delivery issues.
• Scalability Issues: Operational inefficiencies hindered growth.

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Solution with Shipturtle
Shipturtle provided Karagiri with a solution that simplified operations and empowered sellers, even those with minimal technical expertise:

• Intuitive Platform: User-friendly interface enabled even the most unorganized and non-tech-savvy sellers could navigate comfortably—manage listings, orders, and inventory effortlessly.

To help vendors get started, Shipturtle offers detailed vendor onboarding support, ensuring a smooth start.

• Automated Order Fulfillment: Sellers no longer needed to manually update order statuses or coordinate shipments, which saved time and reduced mistakes.
• Centralized Inventory: Real-time tracking via Webhooks and not APIs prevents overselling.
• Training & Support: Shipturtle provided onboarding and ongoing support to ensure that even the most tech-averse sellers could quickly learn the platform and start using it effectively. The team’s commitment to training and troubleshooting was key to the adoption of the platform.
• Simplified Shipping: The integration of multiple courier services into Shipturtle’s platform streamlined shipping logistics. Sellers were able to choose the best courier options with minimal effort, leading to more reliable and faster deliveries.