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On installing Shipturtle, only you (the merchant) have access as an Admin. You can view all Products, Orders and Settings and configure the apps’ settings as per your requirements and workflow. Give Vendors access to it once you are ready by creating Users for them.
Read https://www.shipturtle.com/knowledge-base/adding-users-and-logging-into-shipturtle/ to understand how to create Users.
Vendors can login by going to app.shipturtle.com. (This link is replaced by a custom URL in case the merchant has taken a Whitelabeled plan)

Admin (Merchant) view of App with all access

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Vendor View of App with limited access to only their Orders and Products

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Adding a new Vendor from Vendor Registration Page

We have a facility for you to add a Vendor Registration page on your Website – https://www.shipturtle.com/knowledge-base/add-vendor-registration-page/.
Once approved, create Users for the new Vendor as above to give them access.


Troubleshooting / Frequently Asked Questions

1. How can Vendors add Products to Collections on Shopify

As a website owner, it is recommended to add Vendor Products to different collections yourself so that you can control the user experience on your website. However in case you still want Vendors to control their listing, you can do it using 2 ways
1. Create Automatic Collections in Shopify using “Vendor name” as a condition
a.This will help you automatically assign any product belonging to a Vendor to selected Collections.
2. Create Automatic Collections in Shopify using “tags” as a condition
a.This will help any vendor add “tags” to products which will in turn decide which Collections they get added to

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2041 East St PMB 368
Concord , California 94520
US. +1 6509 105 750

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E-mail : team@shipturtle.com
Phone : +91 6353 000 514

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